NH Collection Salamanca Palacio de Castellanos

This is a very fine hotel by its location, by its entire staffs, by its services BUT it could do with a GOOD restaurant: they will serve food of a limited range so we ventured out into a world of tourist quality service and industrial foods masquerading as Spanish high cuisine. A truly lovely city of scenic value slowly going the way of ,say, Venice with high volumes of tourists demanding cheap, and often poor quality foods. The plaza mayor with its arcade shops and tiered residences has become a noisey and nasty tourists hangout with no nice quality shops, or restaurants, this city is too nice to allow further deterioration of this sort letting down the good hotels: palacio de castelano & hospes de Estaban. It's very good to see a strong smart police force always present and very good mannered driving where the pedestrian is considered the important road user, not the flashy car.

Beautiful hotel, a converted palacio, very centrally placed in the historic heart of Salamanca. The staff were excellent with every member of the team looking to help with anything needed. We had a junior suite which was in a small modern development in the rear courtyard. It was a two-storey unit with a sitting room downstairs and bedroom and very large bathroom upstairs. Everything was clean and beautifully maintained. Breakfast was great with a very good choice, and again very helpful staff.

The real strength of this hotel was its stunning central location with views over the San Esteban Monastery. There was a nice terrace outside with beautiful evening views. The staff were exceptional, from the reception where we received a warm welcome to the woman who cleaned the room. The room (junior suite) was spacious and comfortable. Would stay again.

We reserved the room just 1 hour before arriving. It is a BEAUTIFUL hotel within walking distance of many of the old city's attractions. We felt very safe walking in the neighbourhood at night. The front desk staff was so welcoming! The greatest surprise was to open our room's window for some fresh evening air. To our amazement, a breathtaking view of the cathedral was before our eyes. See photo below! That was room 317 by the way.

We love this hotel! We were quite ill shortly after arriving and needed to extend our stay an additional day and the hotel staff graciously made it happen even though they were full. The valet also put bottled water in our car! The hotel is beautiful, the staff is charming and multi-lingual and the junior suite is very comfortable and a bargain for the price. I also loved the selection of pillows and the unscented bedding and towels. We look forward to returning another time.